ace444 Terms and Conditions
Please read this document carefully before using the ace444 platform. All terms regarding account registration, betting, payments, bonuses, and user responsibilities are set out here in detail.
1General Terms
By accessing the ace444 platform or using any of its services, you are considered to have automatically agreed to these terms and conditions. This document forms a legal agreement between ace444 and its users.
These terms apply to all ace444 services — including slot games, live casino, sports betting, cricket betting, and any other gaming services. Where a specific promotion or bonus has its own terms, those are also considered part of this main document.
ace444 reserves the right to amend these terms at any time. Continued use of the platform after any changes will be taken to mean the user has accepted the updated terms.
2Account Registration
2.1 Registration Requirements
To play games or place bets on ace444, you must create a valid personal account. Providing accurate and complete information at the time of registration is mandatory. Each user may hold only one account.
2.2 Account Security
It is your own responsibility to keep your username and password fully confidential. Any unauthorised access to your account must be reported to ace444 immediately. Sharing account details with any third party is strictly prohibited.
- Multiple accounts may not be operated from the same device or IP address.
- Opening an account using another person's name or identity is prohibited.
- If any information provided at registration changes, ace444 must be notified promptly.
2.3 Identity Verification
ace444 may request identity verification from a user at any time. This may require submission of a national identity card, passport, or other government-issued document. Withdrawal may be restricted until verification is complete.
3Eligibility and Age Requirement
All ace444 services are exclusively for individuals aged 21 or older. Minors may not use this platform, and opening or operating an account on their behalf is strictly prohibited.
Users must be in a location where conducting online gaming and betting activities on their own responsibility is possible. If using ace444 services from a particular area or country is contrary to local law, the user bears full responsibility for that.
4Betting and Gaming
4.1 Betting Rules
Each game and bet on ace444 has its own rules. It is each user's responsibility to read the detailed rules of the specific game or event before placing a bet. Once a bet is confirmed, it cannot be changed or cancelled.
4.2 Technical Errors
If a technical error occurs in any game or bet, ace444 reserves the right to void the relevant round and refund the staked amount. ace444 will not be responsible for losses caused by internet disconnection or device issues.
4.3 Sports Events
In sports betting, if an event is changed or cancelled before its scheduled time, ace444 will settle the relevant bet according to the method stated in its rules. The official announcement of the relevant governing body will be considered final in determining the result of cricket, football, or any other sport.
5Deposits and Withdrawals
5.1 Deposit Methods
ace444 currently accepts deposits via bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳200 (for each method). Once a deposit is successful, funds are generally added to the account quickly.
5.2 Withdrawal Methods
Withdrawals can be made via bKash, Nagad, Rocket, and Upay. The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 30 minutes to 3 hours.
- The payment method used for withdrawal must be registered in the name of the account holder.
- Withdrawal may be delayed if identity verification has not been completed.
- ace444 reserves the right to temporarily hold a withdrawal if fraud is suspected.
5.3 Account Balance
No interest or profit is paid on funds held in an ace444 account. For accounts that remain inactive for an extended period, ace444 may adjust the balance after issuing a notice.
6Bonus Policy
6.1 Welcome Bonus
New members at ace444 receive a 100% bonus on their first deposit, up to ৳20,000. For example, if someone deposits ৳1,000, they receive an additional ৳1,000 bonus, making the total balance ৳2,000.
6.2 General Bonus Terms
- A bonus is not cash; it is an incentive that becomes withdrawable after specific conditions are met.
- A bonus from one account cannot be transferred to another account.
- The same person or household cannot claim the same bonus through multiple accounts.
- ace444 reserves the right to modify or cancel any bonus offer.
- If a breach of terms is found, ace444 may cancel the bonus and reclaim any associated winnings.
6.3 VIP Cashback
ace444 VIP members receive a cashback of a set percentage of their weekly net losses. For example, a Gold tier member with a net loss of ৳20,000 in one week will receive ৳20,000 × 0.5% = ৳100 cashback.
7Prohibited Activities
The following activities are strictly prohibited on the ace444 platform:
- Attempting to win through fraud, deception, or any dishonest method.
- Exploiting bonuses or promotional funds through multiple accounts.
- Placing bets using automated software, bots, or algorithms.
- Attempting unauthorised access to ace444's computer systems, servers, or networks.
- Conducting any unlawful financial transactions on the platform.
- Attempting to collect or misuse other users' account information.
8Responsible Gaming
ace444 believes that gaming should be an entertainment activity, not a solution to financial problems. ace444's responsible gaming guidelines provide detailed advice on setting personal limits and avoiding problematic gaming.
- ace444 encourages users to set weekly or monthly betting limits for themselves.
- An option to temporarily pause your account is available if needed.
- If you feel you are losing control over your gaming, contact ace444's support team via live chat or email.
Please remember, all ace444 services are for individuals aged 21 and above only.
9Account Suspension or Closure
9.1 Suspension by ace444
ace444 may temporarily suspend or permanently close any account in the following circumstances:
- Breach of any clause of these terms and conditions.
- If information provided is found to be false or incomplete.
- If unusual or suspicious activity is detected on the account.
- Failure to respond to an identity verification request.
9.2 Closure by the User
Any user may close their own account through the ace444 support team if they wish. Any pending withdrawals at the time of account closure will be processed first.
10Privacy and Data Protection
ace444 treats the protection of users' personal information as a top priority. Details of how your information is collected, stored, and used can be found in ace444's Privacy Policy.
- Personal information is never sold to third parties.
- Information may be used for verification purposes and to meet legal obligations.
- All data is kept secure using SSL encryption.
11Limitation of Liability
ace444 accepts no liability for the following:
- Issues with bets arising from internet disconnection or technical errors.
- Financial losses resulting from problems with the user's own device or network.
- Issues arising from the use of third-party software or services.
- Financial losses caused by sharing account details with others.
For more information, read the About Us page for general information about ace444.
12Changes to Terms
ace444 reserves the right to partially or fully change these terms and conditions at any time. Users will be notified by email or on the platform in the case of significant changes.
Continued use of ace444 after updated terms are published will be taken as automatic acceptance of the new terms. It is the user's responsibility to check this page regularly to stay informed of the latest terms.
13Contact and Support
If you have any questions or complaints about these terms and conditions, you can contact the ace444 24/7 support team. Support is available in both Bengali and English.
- Live Chat: Available 24/7
- Email: [email protected]
For quick answers to common questions, visit the FAQ page, where you will find detailed answers to frequently asked questions about ace444.